At Block Knife Sharpener, we stand behind the quality and craftsmanship of our products. Our sharpeners are proudly made in America and designed to last. We want every customer to feel completely satisfied with their purchase. If, for any reason, you are not satisfied, our return and refund policy ensures a hassle-free process.
60-Day Money-Back Guarantee
We offer a 60-day money-back guarantee on all Block Knife Sharpeners. If you are not completely satisfied with your sharpener, you can return it within 60 days of purchase for a full refund. Please note that the product must be in its original condition and be in its packaging.
Lifetime Guarantee for Factory Imperfections
A lifetime guarantee backs all of our sharpeners for factory defects or imperfections. If you discover a defect in your sharpener that affects its performance, we will replace it free of charge. Please get in touch with our customer service team for assistance.
Provide your order number, reason for the return, and proof of purchase.
Our team will provide you with a return authorization and instructions for returning the product.
Note: Customers are responsible for return shipping costs unless the return is due to a defect or factory imperfection.
Refund Process
Once we receive and inspect the returned item, we will process your refund within 7-10 business days. Refunds will be issued using the original payment method used at purchase. Please allow your bank or credit card company additional time to process the refund.
Need Help?
If you have any questions about our return or refund process, don’t hesitate to reach out. Our team is here to help!